FAQ's

 Q: When do you roast? When do you ship?

A: We roast on Tuesdays and ship on Thursdays. 

 

Q: What is the store name and address for the pickup location in Hillsboro? When can I pick up my coffee? 

A: 

Skywater Fine Wines

384 E Main St, Hillsboro, OR 97123

Pickup is on Fridays from 11am-9pm

 

Q: What is the store name and address for the pickup location in Forest Grove? When can I pick up my coffee? 

A:

Guidetti's Marketplace

2004 Main Street, Forest Grove, OR 97116

Pickup is on Fridays or any day thereafter.

Hours are 10a-7p Tue-Sat and 10a-4p Sun

 

Q: How long does shipping take?

 A: Please allow 1-3 days for West Coast, 2-4 days for Midwest and Southwest, and 3-6 days for the East Coast and Southeast. 

 

Q: Do you sell ground coffee?

 A: At this time we sell whole beans only.

 

 Q: How do your subscriptions work?

 A: All subscriptions get a 5% discount. 

Select your coffee, choose how many bags you would like and then select how often you would like it delivered. The origin of the coffee will stay the same, but the farm/producer will change as we finish one coffee and start another. You can always edit your subscription: change your coffee selection, bag quantity and delivery frequency. You can pause the subscription, change the date of delivery or cancel the subscription at any time.  

 

Q: I noticed the coffee that I received today was roasted last week. Why is that?

A: Some coffees, especially natural processed ones, benefit from a longer resting period as it allows time for its full flavor to develop. We always release the coffee to our customers when it's at its prime.

 

Q: What is the best way to store coffee?

A: The best way to store coffee is to keep the whole beans in their original packaging and avoid air, moisture, light and heat. 

Our coffee bags feature a one-way valve that lets out gas without letting in oxygen.  Beans should ideally be stored at room temperature and out of sunlight (your kitchen cupboard should be just fine).