FAQ's
Q: When do you roast? When do you ship?
A: We roast on Mondays and ship on Thursdays.
Q: What is the store name and address for the pickup location in Hillsboro? When can I pick up my coffee?
A:
Hillsboro Wine Merchants
155 SE 2nd Ave, Hillsboro, OR 97123
Pickup is on Fridays or any day thereafter.
Orders placed by end of day Wednesday are delivered on Thursday, for pickup on Friday or any day thereafter. We will email you when your order is ready for pickup.
Q: What is the store name and address for the pickup location in Forest Grove? When can I pick up my coffee?
A:
Guidetti's Marketplace
2004 Main Street, Forest Grove, OR 97116
Pickup is on Fridays or any day thereafter.
Orders placed by end of day Wednesday are delivered on Thursday, for pickup on Friday or any day thereafter. We will email you when your order is ready for pickup.
Hours are 10a-7p Tue-Sat and 10a-5p Sun. Closed Mondays.
Q: How long does shipping take?
A: Please allow 1-3 days for West Coast, 2-4 days for Midwest and Southwest, and 3-6 days for the East Coast and Southeast. Allow extra time during the holidays.
Q: How much does shipping cost?
A: We ship anywhere in the US for $7. Orders over $60 ship for free.
Q: Do you sell ground coffee?
A: At this time we sell whole beans only.
Q: How do your subscriptions work?
A: All subscriptions get a 5% discount.
Select your coffee, choose how many bags you would like and then select how often you would like it delivered. The origin of the coffee will stay the same, but the farm/producer will change as we finish one crop and start another. You can always edit your subscription: change your coffee selection, bag quantity and delivery frequency. You can pause the subscription, change the date of delivery or cancel the subscription at any time.
Q: I noticed the coffee that I received today was roasted last week. Why is that?
A: Some coffees, especially natural processed ones, benefit from a longer resting period as it allows time for its full flavor to develop. We always release the coffee to our customers when it's at its prime.
Q: What is the best way to store coffee?
A: The best way to store coffee is to keep the whole beans in their original packaging and avoid air, moisture, light and heat.
Our coffee bags feature a one-way valve that lets out gas without letting in oxygen. Beans should ideally be stored at room temperature and out of sunlight (your kitchen cupboard should be just fine).