Q: When do you roast? When do you ship?
A: We roast on Tuesdays. We ship on Thursdays. If you order on a Tuesday, or before, we will ship your coffee on that Thursday.
Q: What is the address for the pickup location in Hillsboro? And what is the name of the store? When can I pick up my coffee?
A: It is 384 E Main St, Hillsboro, OR 97123. The store is called Skywater Fine Wines. Pickup is on Fridays from 11am-7pm.
Q: What is the address for the pickup location in Forest Grove? And what is the name of the store? When can I pick up my coffee?
A: 2004 Main St, Forest Grove, OR 97116. The store is called Guidetti’s Marketplace. Pickup can be made on Fridays, or any day after. Open hours are 10am-7pm, Tuesday-Saturday, 10am-4pm Sunday.
Q: How long does shipping take?
A: Allow 1-3 days for West Coast, 2-4 days for Midwest and Southwest, and 3-6 days for the East coast and South East. Allow extra time for the holidays.
Q: Do you grind coffee?
A: At this time we do not grind coffee. We sell whole beans only.
Q: How do your subscriptions work?
A: You select the coffee that you want (Ethiopian, Guatemala etc), how many bags you would like, and then you select how often you would like it delivered. The origin of the coffee will stay the same, but the farm/producer will change as we finish one coffee and start another. You can always edit your subscription. You can change your coffee selection, how many bags you get and how often you get them delivered. You can pause the subscription, change the date of delivery and cancel the subscription at any time. All subscriptions get a 5% discount.
Q: I noticed that my coffee that I just got today was roasted last week. Why is that?
A: Some coffees, especially natural processed ones, taste better when a bit older, they need to off-gas. When we take in a new coffee we test this and always release the coffee to our customers at its prime.
Q: What is the best way to store coffee?
A: The best way to store coffee is in whole beans at a consistent temperature, approximately room temperature. We keep our whole beans in our resealable coffee bags, in our upper kitchen cabinets.